Company Policies

Please read carefully — We reserve the right to change our policies and pricing at any time.

Applications to Soccer Routes do not guarantee class placement.

Upon purchase of class packages, you hereby agree to the following policies-

NO REFUNDS thereafter sign up (price varies per package). This includes SCHOOL CLASSES, PRIVATE LESSONS, PODS, LEAGUE and CAMPS. We do not offer full or partial refunds of any kind for any reason. Please ensure you are able to commit before enrolling.

Group and private lessons : Classes run in straight blocks from start date to finish, other than federal holidays. Coaches book out time to coach your children, and it is the sole responsibility of clients to attend the classes they have signed up for. We have a no missed class policy. We do not have make up classes. We encourage families to commit to the program as a way to instill a strong work ethic in their young player and reinforce our core value of persistance. This policy allows for us to deliver the highest quality coaching week after week. 

We understand you have vacations, life commitments, but to accommodate our families year round we use a fixed schedule. Please make sure to check the dates you can attend before signing up.

It is the duty of the client to keep their most current contact information on file with the Soccer Routes office. Please make sure you inform us of all changes so we can stay in touch.

Registration and re-registration for open and private sessions must be done by the set deadlines by the company. Failure to comply will result in the player(s) not being able to play in the set period of play, and / or removal from said program.

In the event that you decide to withdraw your child from the program, you must notify the Soccer Routes office as soon as possible and are responsible for all charges as stated in the above section.

We have a zero tolerance policy for bullying. Player and parent behavior which does not meet the expected standards of Soccer Routes will receive one warning and then are subject to removal from the program without refund and/or will not be invited to renew their package. This includes any form of bullying, rudeness, physical or verbal harm to other Soccer Routes players or staff.

No refunds, makeup classes or credits issued for missed classes.

Soccer Routes will send (2) emails when notifying you to renew your participants sessions. If you do not renew your package promptly, you run the risk of losing your spot in the program.

Absolutely no toys or snacks out of their containers during class. Parents must stand back from the field and stay socially distanced, except for the Parent and Me class. Parents must remain at the location during their class/private lesson, do not drop off.

In the event of preexisting injuries or current illnesses that may interfere with classes or camp please speak directly to the coach or via our office to notify of any special needs or medical directives before the start of class. We will do our absolute best to accommodate.

Children who wear glasses must use shatterproof eyewear at all times. Children MUST wear sneakers / cleats or they will not be allowed to participate in class. Shorts are recommended. Shin guards strongly recommended for ages 6 and up, required for Academy.

Soccer Routes is not responsible for your personal belongings. We do not have a lost and found.

Uniforms are required. You will receive your uniform on your first day of class. Extra uniform shirts are available ($25 each). Academy players must wear the black Academy uniform.

All administrative questions must be referred to the office, not to the coaches. Your questions or comments are always welcome. Feel free to contact us via e-mail- info@soccerroutes.com

Payment will be made to the office only. No payments will be made to coaches directly with the exception of the Owner.

In the event of extreme weather, act of God or any other reason beyond the control of Soccer Routes that classes cannot run for longer than one weekend, class credits will be frozen or held until classes can resume. In the event of a single day closure, no credit will be issued. No refunds will be issued under any circumstance.

Our marketing deals, coupons and vouchers may change at any time, please confirm validity with the office before purchase.

Soccer Routes does not guarantee the same coaches for every class. We do our best to remain consistent but our staffing is at the discretion of the operations department and coaches cannot be guaranteed.

Soccer Routes locations are subject to change. Clients will be notified via email.

Please note- By enrolling in and attending Soccer Routes classes you grant permission for your childs photograph to be taken and used for our marketing unless otherwise stated in writing to the office.

User Agreement-

I certify that my child has no known medical or other conditions that could interfere with his/her participation in Soccer Routes sessions. It must be stated to us, and is the sole responsibility of the parent, nanny, caregiver or friend who brings the client to class.

I also understand and accept that the practice of soccer, both indoor and outdoor, involves certain risks of mental, emotional or physical injury.

Therefore, I, individually and on behalf of my child listed above, hereby release, discharge, and hold harmless Soccer Routes, Inc. and each of its respective parent, subsidiary, and affiliated companies, and each of their respective officers, directors, agents, representatives, employees, successors, assignees, and licensees (hereinafter, “the Released Parties”) from any and all claims, actions, damages, losses, liabilities, costs and expenses of any kind whatsoever, including but not limited to any claims of negligence, arising out of, resulting from, by reason of, or in connection with my child’s participation in any Soccer Routes program or activity.

I agree that I will not bring or be a party to any legal action or claim against the Released Parties, or any of them, based upon or arising out of my child’s participation in any Soccer Routes program or activity on any legal theory whatsoever (including without limitation personal injury, negligence, rights of privacy and publicity, or defamation).

I understand and agree that Soccer Routes has the right to terminate the enrollment of any child from Soccer Routes if it, in its sole discretion, determines that the continued attendance of the child in the program is not in the best interest of the child nor the program. I agree to supervise or designate a responsible adult to supervise my child prior to and immediately after his/her Soccer Routes activities.

I understand and agree that in case of an allergic reaction, I am solely responsible for attending to and treating my child.

I. 

Soccer Routes clients (parent of legal guardian) must ALL sign our waiver (registration)form before they can step onto a soccer routes designated area or field. No exceptions. 

I agree that I the parent/guardian/ family member or friend who chooses to use soccer routes equipment prior to, during or after class, is considered theft by soccer routes and soccer routes takes no legal responsibility for ANY potential injury both physical or mental to any member (family or friend) taking part. 

I agree that Soccer Routes equipment is only to be used by Soccer Routes staff and clients(children) who have been signed into class via our legal digital waiver. I agree that Soccer Routes staff are the only people who can break down and build, move or carry our fields equipment. 

I agree and understand that soccer routes does NOT guarantee a certain coach for your child or for your class and Soccer Routes reserves the right to allocate its staff. 

I agree that when my sessions reach an end that I must renew within a certain time window to be determined by Soccer Routes or I may miss the chance to be in the class the following week or designated time.  Class placement is not guaranteed until renewal payment is recieved.

COVID 19 STATEMENT-

Covid - 19 Warning : We have taken enhanced health and safety measures—for you, our other Guests, and Players. Including but not limited to optional masks, hand sanitizer, and social distancing.

You must follow all posted instructions while visiting Soccer Routes classes / day camps / school programs, including wearing masks when required. It’s a team effort!

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death.

According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable. By attending Soccer Routes classes, like any business or setting presently, you voluntarily assume all risks related to exposure to COVID-19.